Privacy Policy
Effective Date: Sept 8th, 2025
At Goldtrip Clinic, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you contact us, book a consultation, or use our services.
1. Information We Collect
When you interact with our business (through our website, ads, forms, WhatsApp, or in person), we may collect the following information:
- Full name
- Phone number (including WhatsApp)
- Email address
- Preferred consultation date or availability
- Medical or cosmetic history you choose to share with us during consultation
- Any other details you voluntarily provide
2. How We Use Your Information
We collect this information to:
- Schedule and confirm consultations
- Allow our doctors or consultants to speak with you directly
- Provide details about our services, special offers, and promotions
- Maintain accurate medical and service records (where applicable)
- Improve our customer service and patient experience
3. How We Protect Your Information
We take your privacy seriously. Your personal details are:
- Stored securely and only accessed by authorized staff
- Never sold, rented, or shared with third parties without your consent (except where required by law)
- Used only for the purpose of providing you with professional and safe services
4. Sharing of Information
We may share your information only in these cases:
- With our certified medical staff for consultation and treatment purposes
- With service providers who help us operate our business (e.g., booking systems, communication tools)
- When required by law or legal process
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (unless we are legally required to keep it)
- Opt out of receiving promotional messages from us at any time
6. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- 📍 Goldtrip Clinic
- 📞 +971-58-680-5489
- 📧 goldtrippolyclinic@gmail.com
- 🌐 goldtripclinic.com
